Returns and cancellations
Our designs are handmade and handfinished, and in many cases `made to order`, or `special order`, as specified on the individual order. We allow cancellations of the made to order** or special order** products prior to the beginning of production of the product, which occurs within two days after your order was placed. For non, `made to order` or `special order` products we do allow returns within 2 days after the receipt of your order with a 50% (of the products sale price) restocking fee charge, plus all to and from shipping costs if your order has shipped. We do not allow returns of To the Trade orders ** and custom-made designs.